IN A NUTSHELL

By CUBIC Director, Allison Zelkowitz

#15: How to increase response to your emails

About how many emails do you receive each day: 50, 100, 200?

Now think for a second: which emails do you respond to immediately, and which do you put off till later, or ignore?

Professor Todd Rogers, a behavioral scientist at Harvard, has determined the secret to increasing responses to emails, letters, and text messages, and it’s (drumroll . . . . )

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#14: I heard you

Think about where you live – which accents are “desirable,” and which are not?

Professor John Baugh explains in an enlightening Ted Talk that how people speak can lead to linguistic profiling: when someone is denied access to available goods or services by phone, sight unseen, based exclusively on the sound of their voice.

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#10: Think Again

Do you remember the last time you realized you were wrong? 

 In his book, Think Again: The Power of Knowing what You Don’t Know organizational psychologist Adam Grant encourages us not just to develop knowledge and experience, but to hone the skill of rethinking. Grant asserts that too often we favor feeling right over being right, and we slip into one of three mindsets: preacher, prosecutor, or politician.

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#7: “Oh What the Hell!”

Imagine this: You’re on a 1500 calorie/day diet when your spouse brings home freshly-baked cookies.  You decide to have just one, then realize you’ve exceeded your daily calorie limit. Oh, what-the-hell, you think, and eat four more — you’ll restart your diet tomorrow.

The “What-the-Hell” Effect is the actual term for this psychological phenomenon.

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#6: License to Err

Have you ever finished some intense exercise, and then later rewarded yourself with an indulgent dinner or dessert? Moral licensing is a phenomenon via which human beings give ourselves permission to do something “bad,” because we’ve already done something “good.” We conduct psychological bargaining, and let ourselves off the hook because “we’ve earned it.”

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#5: Simple Plans, Real Actions

Last week we introduced the intention-action gap: how human beings often know what we should do, but we have trouble following through on our good intentions. One method for addressing this gap is called a planning prompt, a.k.a. implementation intention plan. This is a simple intervention through which people are prompted to decide when, where, and how they will do something.

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#4: Bridging the Gap

Raise your hand if you’ve ever: planned to exercise, but ended up on the couch; started a diet, then found yourself eating cake; vowed to save money, then splurged on a new purchase. These examples demonstrate a key focus of the behavioral sciences called the intention-action gap: basically, people often know what we should do, and we have good intentions, but we have trouble following through on these intentions. There’s a gap between what we want, and what we do.

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Behavioral Science, Social Norms Erica Phian Behavioral Science, Social Norms Erica Phian

The Motherhood Penalty

Motherhood is often described as one of the most rewarding and fulfilling experiences in life. However, for many women around the world, becoming a mother can also lead to significant economic and professional penalties, often referred to as the "Motherhood Penalty." This phenomenon largely refers to the systemic disadvantages that mothers face in the workplace, such as lower pay, fewer opportunities for advancement, inferior perceptions, and inequality in hiring and promotion decisions.

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